Mask FAQs
General
Where are these masks made?
Our masks are manufactured, quality checked, and shipped from Wales, Wisconsin. All manufacturing takes place in the United States with imported materials.
Are these makes certified by a third-party?
Our BFE99 masks are certified by independent third-party labs. Nelson Laboratories certified our masks Bacterial Filtration Efficiency (BFE) 99% (view report). The industry standard is BFE95.
Are you an American-owned company?
Yes, Farris Medical Assembly is an American-owned company headquartered in Wales, Wisconsin.
​Mask Materials
What are the masks made of?
We make our 3-layer face masks with the highest-quality materials available and continuously verify that quality after assembly. The inner layer is made of non-woven spun-bound polypropylene. The Filter Layer is made of non-woven melt-blown polypropylene. The Outer Layer consists of non-woven spun-bound polypropylene.
Do the masks have an adjustable nosepiece?
Yes, our masks include an adjustable nose piece. To mold the shape, place fingertips around nosepiece and press inwards as you move your fingertips down your nose.
Are the ear loops adjustable?
No, the ear loops are not adjustable. However, the ear loops are made of elastic for comfort and to support a good fit. We use seem welding, not spot welding, to make our ear loops twice as strong.
How many layers do the masks have?
Our 3-layer masks have three layers. (1) The non-woven spun-bound polypropylene inner layer is super soft, skin-friendly, and comfortable to wear. (2) The non-woven melt-blown polypropylene filter layer provides high-quality filtering and serves as a barrier to harmful particles. (3) The non-woven spun-bound polypropylene outer layer facilitates moisture absorption.
Mask Specifications
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How are the masks packaged?
The masks are packaged in a box. Within the box, the masks are packaged in heat-sealed bags to prevent moisture and bacteria from getting inside during transportation and storage. The masks are not individually wrapped.
How many masks come in a box?
The masks are packaged in a box and each box contains 50 masks. The cases include 32 boxes with 50 masks in each (1,600 masks per case).
What are the mask dimensions?
Our disposable 3-layer face masks come in one size and fit most adults. The face mask measures 6.75 inches wide by 3.75 inches tall with an adjustable nosepiece.
What color are the masks?
The outside of the mask is blue with white trim and white ear loops. The inside of the mask is white.
Does the actual mask look like ones pictured on the website?
Yes, the masks and photos on are website are of our actual masks and boxes.
Are the masks latex-free?
Yes, our masks are latex-free.
Are the masks silicone free?
Yes, our masks are silicone free.
Are the masks fiberglass free?
Yes, our masks are fiberglass free.
Are the masks dye-free?
No, our masks are blue and consist of dyed materials.
Are the masks hypoallergenic?
Yes, our masks are hypoallergenic.
Are the mask non-toxic?
Yes, our masks are non-toxic.
Are the masks anti-fog?
No, our masks do not have anti-fog seals. The adjustable noise piece allows you to shape the mask to your nose to reduce air from escaping from the top and fogging up your glasses.
How good is the mask filtration?
Our masks are manufactured with 99% or greater Bacterial Filtration Efficiency (BFE).
Does this mask shift around your face a lot like cloth ones?
Compared to cloth masks, our disposable face masks hold its shape better and do not shift around as much. Also, as a single-use mask, the mask is molded to the shape of your face one-time and does not get stretched with repeated use. After repeated use, cloth masks may start to lose their shape and elasticity.
Appropriate Use
What is the appropriate use of these masks?
Our masks are suitable for general protection from dust, debris, allergens, airborne pollutants, and other air particles. These masks are not intended for medical use and are not proven to reduce the transmission of disease. Our masks are perfect for: small to medium size businesses PPE needs, customers visiting your store, employees working in your store, schools and educational institutions, and other public areas.
Are the masks medical grade?
No, these masks are not intended for medical use and are not proven to reduce the transmission of disease. Our masks are general purpose, not surgical.
Do these masks provide 95 protection?
No, these masks are not respirators and do not offer the protection of N95 masks.
Do the masks fit children?
Our masks are one-size fit most and are designed to fit adults.
How do I wear the mask?
Follow the instructions on the box and on our website:
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Wash your hands before touching your mask.
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Stretch the mask and pull ear loops over the ears.
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Place fingertips around nosepiece. Press inwards as you move your fingertips down to mold the shape.
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Pull the mask to your chin to cover your face and create a three-dimensional breathing space.
Always follow best practices for mask safety such as the following:
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Wash your hands thoroughly before and after you take off your mask.
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Check the condition of your masks to ensure no holes, tears, etc.
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Do not touch, at least minimize, how often you touch the outside of your mask.
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Don’t place your mask on any surface before using.
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Do not re-use your mask.
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Use the ear loops to take your mask off and bring the two edges together to fold your mask with blue exterior facing outward and throw it away.
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Do not leave used masks in your car, purse, etc.
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Secure the mask to your nose with the adjustable nose piece and ensure a snug fit. Pull the bottom of the mask down to fully cover your nose, mouth, and chin. The bottom of your mask should be under your chin
Can I wear the mask all day?
Our general 3-layer face masks are designed for a comfortable and breathable fit so that you can wear it all day at the office. The masks are also great for use in public spaces, when you are running errands or grocery shopping, etc.
Can I reuse a mask?
No, for safety, our masks are disposable one-time use. It is possible to reuse a mask; however, it is not recommended. Ultimately, it is up to the consumer to observe strict safety protocols and follow the instructions on proper use.
How long do I have to use the masks?
All of our mask boxes are labeled with an expiration date. Our masks have a shelf life of 2 years. Store your masks in a closed box in a cool, dry place away from direct sunlight and other potential contaminants.
Order Fulfillment & Returns
Can I buy masks in bulk?
Yes, you can buy a case which includes 32 boxes with 50 masks in each (1,600 masks in total). You can buy a case directly on our website or contact us for a bulk quote.
How long does it take to get the masks after purchase?
Orders are processed within 2 - 3 days. We are closed on major holidays.
We are currently only shipping with USPS within the continental United States. Most orders are shipped via First Class Mail with an estimated delivery of 3-5 business days. You may choose Priority Mail or Priority Mail Express for faster shipping. View our full shipping policy here: https://www.farrismed.com/shipping-policy
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.​
To be eligible for a return, your item must be in the same condition that you received it, 90% of masks unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@farrismed.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@farrismed.com.
View our full refund policy here: https://www.farrismed.com/refund-policy